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WHY Benchmark?

Expertise , 24x7x365 Customer Support , Relentless Innovation

CONTACT INFO
  • Address: SF-63-64, Samvet Sikhar Complex,Rajbandha Maidan, Raipur-492010, CG, IN
  • Phone: +91 81031 30039
  • Phone: +91 771 6543210
  • Email: info@benchmarkservices.co.in

About E-Receptionist

Cloud Telephony is a form of modern day communication based on Internet-supported voice and data communications where telecommunications applications, switching and storage are hosted by a third-party outside of the organization using them, and they are accessed over the public Internet. Cloud Telephony is a broad term, referring primarily to data-center-hosted services that are run and accessed over an Internet infrastructure. Until recently, these services have been data-centric, but with the evolution of VoIP (voice over Internet protocol), voice has become part of the cloud phenomenon.

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FEATURES

HIGH AVAILABILITY

HIGH AVAILABILITY


Cloud infrastructure, multiple operators on each location, redundant power supply, redundant network, cloud infrastructure, 24x7 live monitoring ensures you continue service.


HUGE CAPACITY

HUGE CAPACITY


We have huge capacity due to own cloud datacenter optical fiber connectivity with operator. We are able to process a "Million" voice call in a day. Reach more people in less time.

QUICK SETUP

QUICK SETUP


We believe in robotic process so you need not to wait for hours to get a complete setup. Your account is setup in 60 seconds; even you may use your own number for voice broadcasting.



CLOUD INFRASTRUCTURE

CLOUD INFRASTRUCTURE


Benchmark has its own SSD powered cloud datacenter platform to ensure high speed, highly stable system, due to cloud infrastructure we are able to increase capacity anytime.


MULTIPLE GATEWAY

MULTIPLE GATEWAY


Benchmark voice broadcasting application is designed to handle multiple voice gateways to deliver very high quality voice to all type networks & communications mediums.



CUSTOMIZATION

CUSTOMIZATION


Benchmark has own cloud telephony technology so are we able to do customization any time as per the requirement. We offer customized solutions that meet your needs.


Benefits Of E-Receptionist

May be you have hired someone for your company’s telephonic conversations incurring huge costs on the installation of some hefty devices. Bid a final goodbye to all traditional business overheads. Virtual Call Center empowers exceptionally secured individual logins with access to all the data any day, any expert needs on a solitary page. Approaching and active calls are followed with a 360 degree view including complete history of the contact.


BENCHMARK

EXPAND YOUR REACH

With the help of Cloud Telephony, E Receptionist integrates your business to better and more convenient working. E Receptionist is a cloud based telephony service which gives your business a virtual phone number..

BENCHMARK

GIVE A VIRTUAL PHONE NUMBER

Now, assign a Virtual Phone Number to your customers and give a professional look to your working.



BENCHMARK

ADDS MORE BUSINESS FEATURES

E Receptionist enhances your business phone service and does not replace it. As the entire system is Virtual and does not provide a dial tone, it only adds intelligent business features to your incoming calls.



BENCHMARK

EXTENDED WORKING

Get an Extended working as E Receptionist will forward your calls to your internal extensions. This renders an easy working and allows smooth business transaction.


BENCHMARK

EXTENDED OFFICE

Give your customers an extended office with the help of E Receptionist. Your customers will always value a rich look of the services that you have for them. Prompt attention when paid is ever appreciated.

BENCHMARK

RAISE THE BARS

Quality still remains the magic wand and customer’s satisfaction serves the icing on the cake. Provide your customers with an everlasting quality as E Receptionist helps you to deliver the best.

Pricing Table

Included Feature Basic Advanced Premium Expert (G3)
Price(Yearly Fee) Rs. 12000 Rs. 19800
    Rs. 40200
Rs. 120000
User Included (Forwarding Numbers) Rs. 1 Rs. 3
    Rs. 5
Rs. 10
Channels Included Rs. 2 Rs. 6
    Rs. 10
Rs. 20
Free Usage(min/month) Rs. 400 Rs. 1200
    Rs. 3500
Rs. 7000
Web Interface Yes Yes
    Yes
Yes
128 bit Security yes yes
    yes
yes
Programmable Extensions Yes Yes
    Yes
Yes
Voice mail Yes Yes
    Yes
Yes
Mobile App Yes Yes
    Yes
Yes
Welcome Message Yes Yes
    Yes
Yes
Click to Call Yes Yes
    Yes
Yes
Email Report Yes Yes
    Yes
Yes
Time based Routing Yes Yes
    Yes
Yes
Free Teleconference PIN Yes Yes
    Yes
Yes
SMS Alert Yes Yes
    Yes
Yes
Advanced Call Forwarding(SEQ/ROU/PER) No Yes
    Yes
Yes
Multilevel IVR No Yes
    Yes
Yes
Super Conference No Yes
    Yes
Yes
MultiAgent Login No No
    Yes
Yes
CRM Integration No No
    Yes
Yes
Sticky Agent No No
    Yes
Yes
Customized Reports No No
    No
Yes
Circle Based Routing No No
    No
Yes
Past Data Visibility 1 month 3 month
    unlimited
unlimited

What is a 'virtual phone number'?

A Virtual Phone Number is a phone number associated with the cloud telephony system.

What is e Receptionist?

E Receptionist is a cloud based telephony service which gives your business a virtual phone number. On calling your IVRS number, customers are greeted with a professional welcome message through an IVR system. Your Customer can speak to the concerned person by pressing the extension, when asked for. Extensions can be set to your present mobile or a landline number. Customers can leave a voicemail in case no one answers their call.

Would E Receptionist work with the existing extensions in my office?

It will forward your calls to your internal extensions. However, the system will not be able to forward to your extensions/desks automatically if a live operator answers the phone before transferring them to your internal extensions.

Does it replace my existing phone system?




E Receptionist is designed to enhance your phone service and not to replace it. As the entire system is Virtual and does not provide a dial tone, it only adds intelligent business features to your incoming calls. Your daily outgoing calls will have to remain with a local and/or long distance telecom service provider.

How To Reach Us?



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Why choose us?

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    Expertise

    Delivering satisfactory work are responsible assignments and real good hands on experience certainly matters. Our team of competent and dedicated professionals ensures that you get the best ROIs through proper optimization of resources used.

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    24x7x365 Customer Support

    Selling any product is a one time job.We provide 24x7x365 Customer Support and hand hold you to break open the barriers of any glitch causing impedance into the smooth functioning of any of our chosen products/services.

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    Relentless Innovation

    Time demands persistent innovation. And we always keep the funnel open to learn,understand and execute the best practices to help you not only retain your current business but also to secure more of your prospective customers.

We truly care about our users and our product.

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